Planning to build a house?
Get in touch with us well in advance to have electricity when you need it! The connection is generally completed within 4-12 weeks from signing the contract.
Transfer of electricity connection
The electricity connection is not automatically transferred to the buyer upon the release of a property. Therefore, it is advisable to include the connection transfer in the purchase contract.
What to do if the electricity goes off?
If there is an interruption in your electricity distribution or in district heating please contact us.
Customer service
Do you have a question for us? Do not hesitate to contact us.
Customer service, how can we help?
Regardless of whether you are already our customer or thinking of becoming one, do not hesitate to contact us.
Our customer service is exceptionally closed on Friday, November 22, 2024.
Telephone service Jakobstad: Mon-Fri 10-15
Tel: (06) 781 5300
Köpmansgatan 10, 86600 Jakobstad
Email: info@herrfors.fi
Telephone service Ylivieska: Mon-Fri 10-15
Tel: (08) 411 0400
Torikuja 3, 84100 Ylivieska
Email: laskutus.yka@herrfors.fi
Calls to Herrfors customer service are recorded to ensure quality and resolve possible disputes.
Power outage map
Our power outage map helps you to stay updated regarding disturbances and planned interruptions in the distribution of electricity.
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What does your electricity consumption look like?
Our new consumption service helps you to keep track of your electricity consumption on your computer or your mobile.
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Get in touch with us as soon as you need an electricity connection
From the moment you order an electricity connection it usually takes about 4-12 weeks until you are connected. Therefore, we recommend you make the order well in advance.
Read more